Deutsche Telekom at ServiceNow AI Summit Munich 2026​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Put AI to work. Secure. Sovereign. At scale. 

Wednesday, 7 October 2026 | 08:30–18:00 

Motorworld Munich | Am Ausbesserungswerk 8, Munich 

Meet Deutsche Telekom at ServiceNow AI Summit Munich 2026  

AI creates real business value when it moves beyond pilots and becomes part of everyday operations. 

Join Deutsche Telekom at ServiceNow AI Summit Munich 2026 to discover how AI, data, and intelligent workflows can drive transformation across the enterprise. Explore how ServiceNow’s AI capabilities, combined with Deutsche Telekom’s expertise in cloud, integration, and secure operations, can help turn AI ambition into scalable business outcomes. 

Why attend? 

Turn AI into business impact 

Explore practical AI use cases across IT, customer service, employee experience, operations, and production. 

Orchestrate work intelligently 

See how AI-powered workflows and agentic AI can simplify processes, increase productivity, and support better decisions. 

Scale AI securely and sovereignly 

Learn how governance, security, and sovereign deployment models can help enterprises innovate with greater control. 

Connect with experts and peers 

Exchange ideas with ServiceNow specialists, Deutsche Telekom experts, and transformation leaders

Deutsche Telekom featured session 

Join Deutsche Telekom for a focused session on how enterprises can combine AI-powered workflows, cloud, and transformation expertise to move from AI ambition to operational impact. Discover how security, sovereignty, and scalability can be built into the journey from the outset. 

Titel: Sovereign Enterprise AI in ServiceNow

Abstract: This session explores how ServiceNow can connect governed enterprise workflows with sovereign AI services. It considers how control can extend across data, AI processing and resulting actions, and why sovereignty must address both individual AI decisions and the evolving systems behind them.

Time: 14.45 - 15.15

Speakers:

Kay Kobusch

CTO ServiceNow, T-Systems

At T-Systems Kay Kobusch serves as CTO ServiceNow, driving the convergence of business automation, AI, and platform strategy. Their focus is on secure, scalable, and sovereign deployment models that combine technological feasibility with strong governance and measurable business value.

Matthias Hertel

Head of professional Services, OS (operational services)

Matthias Hertel is a technology entrepreneur and executive with over 30 years of leadership experience across startups, scale-ups, and large enterprises. Passionate about AI, digital transformation, and the future of work, he focuses on turning innovation into tangible business value.

Meet Deutsche Telekom at ServiceNow AI Summit Munich 2026 

Innovation needs a trusted path to production. 

Talk to our ServiceNow, cloud, and transformation experts about: 

• AI-enabled ServiceNow transformation 

• Secure and sovereign cloud strategies 

• ServiceNow deployment and operations from the T Cloud 

• Enterprise integration and end-to-end transformation 

• AI governance, security, and operational resilience 

Whether you are starting your AI journey or scaling AI across the enterprise, discover how Deutsche Telekom can help turn innovation into measurable business value.